2020 Year-in-Review: Dom’s Top 10 Games of the Year

It’s here! The final post of Year-in-Review. Then we can finally, officially and thankfully say goodbye to 2020.

Good riddance, for the most part. Except for gaming. Last year welcomed among the best and most memorable of the waning console generation, while Nintendo kept consistent in its first party output as did indie teams on a variety of platforms.

In my opinion, plenty of great titles were contenders for the list overall and top spot. Quality across the whole industry, which is even more incredible given that a global pandemic hit in many major markets before the first quarter ended.

Props to all the teams that released games in 2020, and especially to those that made this prestigious list. Here we have my Top 10 Games of the Year and five Honorable Mentions. Enjoy!

10. Spiritfarer (Thunder Lotus Games)

Platforms: PlayStation 4, Xbox One, Nintendo Switch, Google Stadia, PC, Linux, Mac.

Sales: Between 200K and 500K owners on SteamSpy. No official figures from the publisher.

What starts as a cozy 2D management simulator featuring anthropomorphic spirits ends as one of the most powerful gaming experiences touching on the temporary nature of humanity, getting the most of our relationships and the journey towards life-after-death. Spiritfarer is a true gem. While it overstays its welcome a bit because of the sheer amount of management mechanics and goals needed to shepherd each character to the afterlife, helping them confront their mortality amid a gorgeous painterly, pastel aesthetic makes for a plethora of memorable personal narratives and individual moments. Just don’t forget to bring the tissues.

9. Cyberpunk 2077 (CD Projekt RED)

Platforms: PlayStation 5, PlayStation 4, Xbox Series X|S, Xbox One, Google Stadia, PC.

Sales: 13 million units sold within 10 days. (I’d imagine many since, even with returns.)

It would take more than one graph during year-end awards to fully analyze Cyberpunk, a first-person, action role-playing game with a launch that was equal parts super anticipated and completely botched. It makes the list because of an intriguing narrative around the future of consciousness and humans melding with machine, rich character relationships, exceptional weapon designs and depth of skill customization. Unfortunately, it’s not ranked any higher because of a myriad of bugs, performance hiccups, silly AI, stability issues and a world that breaks apart at the seams when delving deeper than the surface level. It’s totally worth a play after all these years of waiting, notably for RPG or hacking enthusiasts, though was clearly rushed and won’t be a truly good game until maybe six months of patches and a next generation update at least.

8. Astro’s Playroom (Japan Studio/Asobi Team, Sony Interactive Entertainment)

Platforms: PlayStation 5.

Sales: It’s a pack-in game with the console, so we’ll know when Sony reports them. Could be upwards of 3.4 million units in four weeks, unofficially.

Astro’s Playroom is quite simply the biggest and most joyful surprise out of all the games I played in 2020. It comes pre-installed on every PS5, and is so much more than a tutorial on the new DualSense controller’s functionality. Asobi Team crafted a smooth, capable 3D platformer that’s a complete love letter to everything PlayStation, fit with clever collectibles, stages and characters all centered on the brand and its nostalgia. There’s a wild amount of Easter eggs and secrets to find, nooks and crannies to explore and even speed-running levels to test one’s prowess against friends. It’s essential playing for the PlayStation 5, and should be the first game everyone old and young tries on their shiny new consoles. Guaranteed fun and memories all in one.

7. Paper Mario: The Origami King (Intelligent Systems, Nintendo)

Platforms: Nintendo Switch.

Sales: Fastest-selling game in the franchise at 2.82 million units during its first quarter, outpacing Super Paper Mario (2007).

My goodness, what an unexpected, pleasantly amazing game. Paper: Mario: The Origami King is the first release on Switch for the divisive Paper Mario series, which has undergone somewhat of an identity crisis before. And happy to report this one is way better than the critics say. It’s really an homage to everything in the Mario universe, creatively wrapped in a charming adventure game with heavy puzzle and exploration elements. Characters are quirky and excellent, in particular a Bob-omb named Bobby, environments are artfully designed and dialogue is genuinely and consistently hilarious. While its combat is a tad simplistic, boss fights are an epic clash of rapid riddles and movement tech plus the game sneaks in heartbreaking subject matter behind the cheerful appearance. Believe me, it’s anything but thin!

6. Final Fantasy 7 Remake (Square Enix)

Platforms: PlayStation 4.

Sales: Over 5 million units shipped + downloaded digitally.

Personally, I lack any sort of attachment to the Final Fantasy history. Which means I came into Final Fantasy 7 Remake as a first-timer, all knowledge second-hand thru the years and expectations set by modern standards. Happy to say, I wasn’t disappointed. It’s an excellent modern action role-playing game, with a combination of active and time-stop combat options plus a great party system with a variety of customization. Where it really shines is its characters and world-building, bringing its Midgard realm to life. I was enthralled to learn about the likes Cloud, Tifa, Barret and Aerith, personalities so woven into the fabric of gaming history, then to explore areas that make up the famed in-game universe. Enemy encounters range from focused to monumental, it’s totally worth doing side missions and set pieces are incredible, such as the Honeybee Inn. While its story is convoluted for a newcomer, I’m now invested to where I’m eager to play future iterations.

5. Assassin’s Creed: Valhalla (Ubisoft Montreal, Ubisoft Entertainment)

Platforms: PlayStation 5, PlayStation 4, Xbox Series X|S, Xbox One, Google Stadia, PC.

Sales: Fastest-selling title in the series. So above 3.5 million units in a week as it beat the former record holder, 2012’s Assassin’s Creed III.

I’m one of those lonely, long-time Assassin’s Creed fans that adores its modern direction whereby the stealth-action series deliberately leans into RPG elements in vast worlds inspired by historical settings. Valhalla places players in Norway and England during the 870s AD, amidst the rise of Viking plundering. It’s one of the most beautiful and well-realized open worlds ever. Playing as Eivor, the player must build up a settlement in Britain by gaining allies in the fight against the country’s shady rulers. It encourages exploration and lightly guides players towards areas and stories. Its main narratives center on forming alliances, the Hidden Ones (it’s the Assassin’s) taking out The Order of the Ancients (and The Templars) alongside a robust settlement building setup. Then its best parts are world events and collectibles. There are only a handful of traditional side quests here, a major one venturing into Norse mythology is a must-see, instead opting for a more emergent design of scattering waypoints across the landscape. Many funny, plenty rewarding and some just plain gut-wrenching. And while it’s probably too long of a game overall, almost all of it is worth seeing.

4. Ghost of Tsushima (Sucker Punch Productions, Sony Interactive Entertainment)

Platforms: PlayStation 4.

Sales: Quickest-selling first party original game on the platform at 5 million units at last count.

As I wrote extensively in my review, Ghost of Tsushima is breathtaking. Even if its inspirations are obvious. Set in feudal Japan, the third-person action game takes place in a gorgeous open world and follows Jin Sakai as the last samurai on his island fighting against the Mongolian invasion. It’s a brilliantly vibrant locale carefully crafted by Sucker Punch, providing a stunning backdrop for Jin’s vengeance. There’s the traditional conflict, fighting back against a stubborn Mongolian warlord, yet the underlying theme revolves around the struggle to maintain one’s honor against the reality of needing new tactics like stealth and trickery to wage war as the underdog. Its cast of characters is notable, featuring a father figure lord, cunning thief, former samurai great and a matriarch to a fallen house, with deep individual quest lines a la Mass Effect. Combat is visceral, a word overused in gaming yet one that happens to apply here, with a cornerstone of intense duels and gory sword battles. Movement and traversal is smooth. Bonus points as the only game on the list with a grappling hook! Despite too many mundane collectibles and repetitive side content, Ghost of Tsushima is a cut above most competitors.

3. Ori and the Will of the Wisps (Moon Studios, Xbox Game Studios/Iam8bit)

Platforms: Xbox Series X|S, Xbox Series X, Nintendo Switch, PC.

Sales: 2.8 million players, which isn’t equivalent to sales yet it’s all that the studio has shared.

I’ve said it before in my review, I’ll write it briefly again: Ori and the Will of the Wisps sets the bar for what a sequel should be, as it both continues the narrative of its predecessor plus improves on the already solid underlying mechanics and overall structure. The artful 2D platforming series made by Moon Studios should already be considered a modern classic, as Will of the Wisps introduces new combat abilities, features a slotting ability system, maintains the same traversal momentum and even has a hub world area that can be built out as a home base. Complete with fun characters, side quests and a true emotional payoff, Will of the Wisps deserves to be celebrated for all of its accomplishments.

2. The Last of Us Part II (Naughty Dog, Sony Interactive Entertainment)

Platforms: PlayStation 4.

Sales: Fastset-selling PS4 exclusive at 4 million units in a weekend back in June. Though, no official word since then.

It was an excellent year for Sony exclusives as the PlayStation 4 cycle came to a close. The best of those was Naughty Dog’s latest narrative survival horror masterpiece The Last of Us Part II, which I reviewed in June and reaches the second spot in these illustrious rankings. The original game is heralded as one of the best stories ever told in gaming. Its follow-up continues that tradition by following well-known characters like Joel, Ellie and Tommy plus new ones like Dina, Jesse, Abby, Owen, Yara and Lev, expertly leveraging flashbacks to tie both games together and provide the foundation for the events depicted here. It’s relentlessly brutal and sparingly beautiful. A story of violence and humanity and the often futile goal of vengeance. Mechanics are familiar, third person stealth and combat impactful as ever. New enemy and friendly factions expand the scope of Part II, as it’s the narrative and relationships within the cold-hearted future of Seattle that drives the experience.

Naughty Dog’s work here with accessibility is especially noteworthy, setting a standard for the amount of options it allows in various categories like hard-of-hearing, colorblind and general control mapping. One disappointing part of development is the rumors of long-hours, crunch culture and a difficult setting for employees. I want to celebrate the team’s work, especially on exceptionally detailed character models, environment design and incorporating some of the best acting in games to date. Yet I can’t ignore decisions by management, and desperately hope it improves if true. While the final act drags and there are select pacing problems, The Last of Us Part II is the fruit of this intense labor, an instant triumph in game design and narrative mastery.

1. Hades (Supergiant Games)

Platforms: Nintendo Switch, PC, Mac.

Sales: Achieved 1 million unit milestone within three days of launch, accounting for 700K copies sold during Early Access.

Believe me, I never saw this coming. I first picked up Hades around October, and at first bounced off the isometric roguelike action game. There’s a barrier to entry up front, it’s difficult and frustrating, especially when dying in the middle of what seemed like a great run, having to reset back to the halls of Hades to start anew. When I game it another try late in the year, it clicked and slowly became a standout, important gaming experience.

Thing is, Hades handles progression like no other run-based game in history. Its story of Zagreus, the ruler of the Underworld’s son, trying to escape his home world, seemingly climb Mount Olympus and figure out revelations of his past. Supergiant’s magnum opus slowly reveals its true genius over time as the player improves and learns more about its world, story and characters. It’s a common backdrop, ancient mythology with gods and Olympians, yet it’s a wholly unique take complete with amazing dialogue and a bespoke story suited solely for gaming as a medium.

Its hack-and-slash combat is snappy and responsive, crunchy and severe, as Zagreus ascends through realms of Tartatus, Asphodel and Elysium towards the surface. Tough enemies and bosses present a strategic challenge, even after facing them countless times. Gifts or boons from the likes of the major deities of Greek mythology like Zeus, Poseidon and Aphrodite make each run unique, providing combinations of skills that create builds of varying effectiveness. And after beating the final fight for the first time, it’s nowhere near over. Supergiant sets up a “heat” system where the player decides on adjustments to the challenge, like new boss mechanics or number of foes, earning bounties along the way to seeing the story thru to credits and an epic epilogue.

It came to the point where failure didn’t hurt anymore, because this led to interactions with core characters in the House of Hades like the God of the Dead himself Hades, Achilles, Nyx, Medusa and of course, being able to pet Cerberus whenever you want. It’s fully voice-acted, with a staggering amount of dialogue. In my at least 50 hours with the game, I don’t think I heard a repeat line. The team’s excellent writing and plot development made discussions among characters as memorable as the action itself. Plus, there are accessibility features such as God Mode for those players that would like the focus to be on story.

Hades is my Game of the Year that shouldn’t have been, based on my taste and history. I rarely play run-based games or “dungeon crawlers” because losing progress makes it feel like time wasted. This here is the opposite, almost rewarding death where it recognizes the player’s efforts by filling in the narrative after failed attempts. This particular structure made succeeding that much more satisfying, while following along with what ends up being a grounded story of family and finding one’s legacy.

Top Five Honorable Mentions (Alphabetical):

Animal Crossing: New Horizons (Nintendo)

Platforms: Nintendo Switch

Sales: Second top-selling Switch game ever at 26 million copies. And that’s as of September. It’s a lot more after the holiday season.

Immortals Fenyx Rising (Ubisoft Quebec, Ubisoft Entertainment)

Platforms: PlayStation 5, PlayStation 4, Xbox Series X|S, Xbox One, Nintendo Switch, Google Stadia, PC.

Sales: Unknown for now.

Kentucky Route Zero (Cardboard Computer, Annapurna Interactive)

Platforms: PlayStation 4, Xbox One, Nintendo Switch, PC, Linux, Mac.

Sales: Between 200K and 500K owners on SteamSpy. No official figures from the publisher.

Marvel’s Spider-Man: Miles Morales (Insomniac Games, Sony Interactive Entertainment)

Platforms: PlayStation 5, PlayStation 4.

Sales: Unknown for now. Should be quite impressive.

Nioh 2 (Team Ninja, Koei Tecmo/Sony Interactive Entertainment)

Platforms: PlayStation 4.

Sales: At least 1.2 million copies shipped + downloaded as of October.

And with that, thus concludes my 2020 Year-in-Review! Thank you *so* much to everyone who stopped by to read this coverage or throughout the year. It was a historic one for Working Casual, with both views and visitors nearly doubling since 2019. I’m honored that so many people would take the time to read my site or chat with me about the topics I love.

What were your favorite games? Biggest surprises? Double back to the megathread for all coverage of this year’s awards, then feel free to drop a comment here or on social media on your reactions. Have a great new year!

Sources: Company Websites, Press Kits, Twitter & Investor Relations.

Disclaimer: Codes were provided by publishers for Assassin’s Creed: Valhalla, Immortals Fenyx Rising and Ori and the Will of the Wisps.

-Dom

2020 Year-in-Review: Independent Studios of the Year

This is one of my favorite articles to write in recent years, showcasing the very best of independent gaming and the people behind the projects.

When covering games and tech, there tends to be a focus on the bigger players. Especially here when I analyze the business side. Yet the industry is so much more these days, with many of the most amazing experiences coming from smaller teams that aren’t owned by major publishers. Some of them even self-publish, a risky and admirable venture in today’s landscape.

This is their much-deserved moment, on the most prestigious list of all if I may. Congrats to everyone, on the list and otherwise, who worked hard to produce and publish their indie titles amidst everything the year tried to stop it. You are among the best, most talented creators and it’s a honor to play your games.

Here goes, in descending order until we arrive at Studio of the Year!

Kinetic Games

Out of all the teams on this most distinguished of lists, Kinetic Games is unique. It’s really just one person: Daniel aka Dknighter. From what I gather, he’s a 24-year old solo dev from the United Kingdom. I don’t even know if there’s a logo or branding. He released his first game into Early Access on Steam this year. That would be Phasmophobia, a four-player co-op ghost hunting jaunt into the dark corners of horror locales such as a creepy houses, deserted hospitals and abandoned prisons. Think the show Ghost Hunters, except way more immersive. And scary.

There’s a lot of super innovative ideas in Phasmophobia. It’s less about jump scares and more the overall aesthetic and environment that’s spooky. It uses a sanity meter, where the wrong choices can result in zero sanity where spirits become aggressive. Its ghosts are procedural, meaning they don’t have a set shape, form or characteristics. Each run is unique. There’s detective work involved, where even talking to your fellow hunters on the microphone or interacting with the environment can trigger a reaction from apparitions. There’s a more “hands off” role for people who aren’t keen on going hunting yet still want to assist their friends. Plus, it supports virtual reality. Why anyone would want to play a horror game in VR is beyond me, but it’s possible. It’s nowhere near the typical horror game, combining a ton of clever systems, which is the reason for its rise to popularity in 2020.

Asobo Studio

I didn’t think it was possible for France’s Asobo Studio to repeat on this annual list of the best indie teams. Then they made Microsoft Flight Simulator. In a stark contrast to their 2019 original game A Plague Tale: Innocence, the classic flight sim is a return for the franchise that had its start way back in 1982. I mean, that predates Windows OS itself. It used to be a pillar of the PC gaming community for decades and hadn’t seen a new release since 2006!

The technology, design acumen and scope of the latest Microsoft Flight Simulator is astounding. It’s a gorgeous 4K resolution. It leverages Microsoft’s Azure to render 3D representations. Pulls in from Bing Maps to create in-game assets, which means it reacts to the world and how different locales change. 37 thousand airports. A couple million cities. At least 20 different aircraft. Realistic piloting mechanics. Asobo even recently introduced a virtual reality mode. Attracting over a million players within weeks of release in August, it’s the fastest-selling game in the series and ended up as a safe way to get one’s travel fix during the pandemic.

Thunder Lotus Games

Based in Montreal, Thunder Lotus made one of the most emotional indies I played all year in Spiritfarer, a management simulator about spending time with loved ones, facing death and moving into the afterlife. As the player takes the role as the new ferry-master to the great beyond, the game blends painterly artwork, traditional simulation mechanics like building up a boat, harvesting, growing, feeding and crafting with a narrative about spirits one must shepherd towards their ultimate passing. Every interaction feels meaningful, and each map location ties into a story of one of the animal spirits met along the way.

Past projects from the team of around two dozen employees include Sundered and Jotun, yet Spiritfarer is their true breakout. Mainly because of its subject matter and intense sense of togetherness in a year where that was near impossible in real life. Something as simple as a hug between two characters felt like a momentous occasion, and I haven’t encountered a mix of bittersweet joy and sadness as much as the final moments alongside a character meeting their maker. It’s exceptional.

Young Horses Games

Bunger Bunger Bunger Bunger. What the heck am I talking about, you say? Bugsnax, of course! A hilarious collectathon puzzler about part-bug part-snack creatures. Made by Young Horses, a team of less than a dozen folks based out of Chicago, it was the most eye-catching and innovative of all PlayStation 5 launch titles. Led by CEO Phil Tibitoski, the studio previously known for Octodad: Dadliest Catch has now solidified itself as the maker of humorous, puzzle-based games with a ton of heart.

Funny thing is, Bugsnax may look cartoonish and light, which it is at times, yet there’s an underlying unease and tension as the player learns more about the inhabitants of Snaktooth Island both character and snack. What stuck with me as much as the clever creature designs, such as the aforementioned burger-beetle named Bunger, was the realistic depiction of relationships between islanders in the community. These folks have histories and dramas, current or lost loves, and it culminates in one of the most unexpected finales of the year. I imagine we’ll be talkin’ Bugsnax as an indie darling throughout this entire console generation.

Moon Studios

Fully remote indie developer Moon Studios followed up its 2015 instant indie classic Ori and the Blind Forest with yet another amazing game last year, the sequel Ori and the Will of the Wisps. It’s not often that the follow-up to a great project can both continue its story and mechanics well then improve on them in almost every single way. That’s what Moon did with 2D action metroidvania Will of the Wisps, as I wrote extensively in my review, one of the top games of 2020.

Its backdrop is a similar dreamlike aesthetic of the Forest, the art team really outdid themselves again, with the similar main character Ori and even higher stakes this time. Platforming is as smooth and pinpoint as ever, while combat is overhauled for the better with a variety of new abilities plus a slotting system of different traits to tailor one’s playstyle. There’s a new quest approach, opening up the map to possibilities and side content. Minus a somewhat tropey main villain, Will of the Wisps defines what a sequel should be and made for a most memorable of adventures.

Mediatonic

Flash back to August 2020. Couldn’t go a day without everyone talking about the latest phenomenon of the battle royale genre, this little old game with a clever twist. Fall Guys: Ultimate Knockout immediately dominated headlines for the entire month when it launched on PlayStation 4, via PlayStation Plus, and Windows PC. The competitive, physics-based platformer royale from Mediatonic, a London-based team with a history of making flash games and Murder by Numbers, found its groove with Fall Guys, hitting the 10 million units sold mark on Steam alone within a couple months.

While it didn’t necessarily have the longest of legs, mainly due to the next entry on this list, its moment was massive. Gameplay is simple, random and somehow elegant at the same time, effectively a fierce party game with its variety of stages and game modes. It provides a sense of progression via a free battle pass and its round-based approach. Plus there’s nothing quite like grabbing that crown to become the winner. Mediatonic proved there’s room for new ideas, and hilarious hijinks, in an over-saturated genre.

InnerSloth

Three Developers! One Communications Director! That’s the team behind Among Us, only one of the biggest multiplayer movements out right now. And it’s not even a 2020 game, technically. Forest Willard, Marcus Bromander (totally dope name), Amy Liu and Victoria Tran are responsible for one of gaming’s wildest stories in 2020, the resurgence of a 2D co-op/competitive spy game from 2018 about shipmates trying to get stuff done while some members are undercover imposters intent on wiping out the crew. (Like, you know your game is big when politicians are playing it online!)

Its gameplay is straightforward enough, centered around movement and completing tasks via puzzles. Genius arises in the interaction between people, making decisions on how to deceive or reveal the truth, convincing others that you aren’t the killer when you really are, that makes it special most notably in the streaming community. InnerSloth’s creation won best multiplayer game at The Game Awards recently, beating out the likes of Animal Crossing and Call of Duty, plus the much-deserved recognition here for the team’s brilliant idea and sound execution. These folks aren’t sus at all.

Supergiant Games

And finally, the indie Studio of the Year is none other than Supergiant Games. It’s impossible to talk the year in gaming without mentioning Hades. Honestly, a game about continually trying to escape Hell defines 2020. It’s simply one of the best roguelike, dungeon crawlers ever made. Want to know how I’m so sure? Because I love it, and I’m notorious for being sour on these genres.

Part of what makes Hades special is its journey. How it began in Early Access, transformed with feedback from the community and launched in peak form in September. Players take the role of Hades’ son Zagreus in his attempts to fight out of the underworld in order to learn more about his family legacy. Its action combat is exquisite. Weapon variety is great. All the mythical gods and personalities are here, many offering assistance in the form of boons that change how each run plays out. Then there’s the most important part, and that’s the persistent story progression. It’s self-referential, acknowledging Zagreus’ continued struggles when characters talk and react to the player’s actions. I’ll gush more about it during my Game of the Year article, suffice to say it’s a must-see of 2020.

Lastly, a special shout out to Supergiant for its company culture. Based on interviews, there isn’t a lot of turnover on the team. Many of the same people have been there throughout its release of critical standouts Bastion (way back in 2011), Transistor and Pyre. There’s zero crunch. Instead of mandatory overtime, there’s mandated vacations. Everyone checks out of work communication for the weekend on Friday afternoon. This is the type of studio environment I want to reward in this setting, not to mention how the result is an incredible game like Hades. It’s a model for studios everywhere, no matter the size.

There’s another list of awards complete. Thanks again for taking the time to stop by as I shout out the best of the indie space in 2020. Plenty more back at the Year-in-Review megathread, including the upcoming, historic Game of the Year awards. Until then!

Sources: AIAS Game Maker’s Notebook Podcast, Company Websites, Press Kits & Twitter, Xbox Wire.

-Dom

2020 Year-in-Review: Biggest Trends in Gaming, Tech & Media

Year-in-Review is here!

Across gaming, technology and media, 2020 both continued major trends from last year and introduced select new ones, most notably around how people consume entertainment and work together during a global pandemic.

Some are common across all, such as digital distribution, streaming platforms and direct-to-home content delivery systems gaining steam this year. Consolidation continued with mergers and acquisitions both big and small, changing the way these industries look. Mobile gaming reached new records, plus targeted a more core audience via traditional genres and gameplay systems.

Then there’s the new or unique, in a year during which two major video game console manufacturers somehow launched new products. Game developers worked in even more difficult circumstances to finish projects in time for ship date. Similarly, 2020 brought ongoing reports of difficult workplace conditions, whether due to sexual harassment or “crunch” culture.

On the media side, topics of political policy, privacy matters and general regulation for social media platforms. Within technology, remote work and virtual collaboration redefined how people work, likely forever.

Let’s now dig into the biggest trends of 2020!

Digital, On-Demand, Streaming & Cloud Everywhere

The transition to digital as the primary distribution platform, whether in gaming or otherwise, is essentially complete with the surge of online storefronts and streaming services that deliver entertainment direct to folks in their homes or wherever on their devices. This was inevitable in my opinion, comparable to the music industry, though perhaps accelerated by the coronavirus pandemic quarantining millions upon millions of (often bored) people.

In particular, 2020 will be remembered as the time where film distributors embraced the direct-to-home model, with major releases such as Universal Pictures’ Trolls World Tour, Disney’s Mulan and WB’s Wonder Woman 1984 all hitting on-demand services simultaneously as their theatrical debuts. This is a tectonic shift within an industry historically reluctant to move away from its traditions.

Comparatively, this model is now solidified within gaming. Xbox Game Pass is the best value around, now with beta access to its Cloud Streaming in select areas. Sony supplemented its PlayStation Plus and PS Now offering with a PlayStation 5 PlayStation Plus Collection catalog. Google Stadia, while not the most popular, is still active and attempting to attract an audience. Amazon introduced Luna, an intriguing new cloud player that will support “gaming channels” with Ubisoft already on board. NVIDIA’s GeForce Now is a go-to cloud technology for PC gamers. Steam and GOG, to name a few, are well-established online storefronts.

The games industry generated at least $175 billion in sales during 2020 according to Newzoo, an increase of 20% year-on-year. A staggering 91% of this is digital sources. It’s to the point where every major media or gaming company seemingly has or supports digital platforms, cloud streaming services or a combination of both. Taking advantage of the ability to reach people on whatever device they want to use. Oh, and the ongoing subscription revenue doesn’t hurt either.

The Next Game Console Generation Begins

Even as I write this, more than a month out from release, I’m still shocked that teams at both Microsoft and Sony were able to successfully launch new gaming consoles in the year that was 2020.

But that’s just what they did. And they deserve eternal kudos for it, considering the type of year it was. The Xbox Series X|S and PlayStation 5 debuted during the same week in November, each with its own distinct strategy to entice people to upgrade to the newest generation of gaming hardware.

Microsoft has expanded its Xbox brand to encompass all of its gaming ventures across console, computers and mobile, so it pushed a multi-tiered product launch with Xbox Series X at the upper end then the entry level-priced Xbox Series S to hit both ends of the market. Xbox overall is now about ecosystem, with its push towards a library of games via Xbox Game Pass and backwards compatibility across software and accessories. Even without a major exclusive like the delayed Halo: Infinite, Xbox Series X|S still boasted the most successful commercial launch in brand history.

Sony’s bread and butter is the core audience, thus its more traditional approach with a bevy of new software titles coinciding with the PlayStation 5’s start. Even if one of them was a shorter “expandalone” in Marvel’s Spider-Man: Miles Morales and another was a remake in Demon’s Souls, Sony fans (and scalpers alike, unfortunately) came out in droves to scoop up the new hardware. Sony said demand for PS5 was “unprecedented,” resulting in the fastest-selling global console launch in history. It also set a new record domestically for launch month dollar and unit sales, outpacing its predecessor in both instances.

This is really just the start for both boxes, notably in short supply during this holiday season. While production will ramp up in 2021, software offerings will as well. It’s an exciting time to be a console owner, or someone that covers the industry to see where sales and consensus go in the future.

Toxic Workplace Environments & Crunch Culture

This important and timely topic deserves an article unto itself, and it’s a trend I hope will ease in the future. It’s not exclusive to gaming by any means, though 2020 brought with it several high profile releases from some of the industry’s most notoriously difficult workplaces, which is why it’s currently front-of-mind. (As it really should be always.)

“Crunch” culture is a part of game development, like many other workplaces. Where people labor for long hours, even weekends, leading up to the completion of a project. It’s the type of tricky situation that impacts both physical and mental well-being yet is hard to avoid for many, since it’s so embedded, so the trend of reporting on this from media outlets is welcome. Places like Take-Two’s Rockstar Games, Sony’s Naughty Dog, Ubisoft and CD Projekt Red plastered the headlines as current and former employees spoke about what it’s like to work under these kinds of conditions.

The latest of these is CD Projekt Red and its downright ugly release of Cyberpunk 2077 this month, a game that was clearly rushed to meet financial deadlines as I posited in my recent piece. This was after executives said there wouldn’t be mandatory crunch. Management held an internal Q&A session shortly after launch, proving that it should have opened feedback loops well before then for its employees. (I’ll note that CD Projekt is fairly compensating employees for their hard work. Rightfully so.)

Similarly, Ubisoft was in the spotlight due to accusations of sexual harassment and general misconduct at certain of its global studios. Back during the summer, multiple people at the company raised abuse or harassment allegations towards fellow employees or even management. One of these resulted in the removal of former Chief Creative Office Serge Hascoët, another the firing of Assassin’s Creed: Valhalla original director Ashraf Ismail. Since then, CEO Yves Guillemot outlined a plan to address this sort of workplace toxicity. It’s yet to be seen if anything major will come of this, however getting rid of the worst offenders is a good start.

Record-Breaking Mobile Game Revenue

Mobile remained the hottest category in its industry last year, as it accounted for nearly half of the yearly global games market at a staggering $86 billion. An increase of almost 26% since 2019.

Leading the charge was a set of five titles each with more than $1 billion in sales, which is a record number for a single year. Two games published by Chinese tech and social media conglomerate Tencent topped the list, with PUBG Mobile at $2.6 billion then Honor of Kings eclipsing $2.5 billion.

Former cultural phenomenon Pokémon GO is still at it, clearing over $1.2 billion in sales. This makes 2020 its best year ever, bolstered by changes made to accommodate stay-at-home restrictions. Rounding out the billion-makers are Coin Master and Roblox, each with an impressive $1.1 billion.

In addition to these big money-makers, 2020 marked a time where mobile publishers continued to combine the model with more traditional gameplay mechanics. The highest profile of these was Genshin Impact, an open world action RPG from China’s miHoYo that’s generated almost $400 million within only two months of launch. Ubisoft’s Tom Clancy’s Elite Squad followed in the steps of Call of Duty: Mobile when it launched back in August, offering a first-person shooter experience comparable to console play on the go. There’s big money in mobile, especially if it can appeal to both casual and console/PC type audiences.

Push for Accessibility Features in Games

As someone who plays with inverted camera controls and often leverages subtitles, this trend is an especially important one. I’m thankful that creators are moving in a direction toward accessibility and inclusion, to where the industry and media at large are celebrating it.

This is a multi-step effort, one driven intrinsically by developers making games easier to play for people of all types, especially those that may have disabilities or other challenges. Flexible settings, camera controls, button mapping or even custom controllers, deaf/hard of hearing considerations, choices for those lacking motor skills, blind/low vision/colorblind filters. Basically, the more varied and considerable the options, the better.

Then, the industry overall is finally signal-boosting accessibility more by rewarding projects with the best options. This culminates in efforts like AbleGamers, Can I Play That, Steve Saylor (Blind Gamer) and award ceremonies specifically dedicated to these extremely important, I’d argue essential, features.

AbleGamers hosted its first annual Video Game Accessibility Awards in 2020. Both The Game Awards and entertainment outlets like IGN highlighted games like The Last of Us II, Grounded (boasting a genius filter to combat arachnophobia), Ghost of Tsushima, Fuser, Watch Dogs: Legion and HyperDot, all of which are setting the bar. One that I hope all creators hope to achieve.

Consolidation, Mergers & Acquisitions

It’s an ongoing move within a variety of spaces, though some of the biggest acquisition deals in gaming and technology took place during the last twelve months. And it’s not just the top-end, massive deals. Many smaller teams were picked up by the mid-tier of publishers, in particular the likes of Embracer Group, Zynga and Enad Global 7 (EG7).

Within technology, the big news makers were of course NVIDIA, AMD and Salesforce. NVIDIA’s purchase of Arm hit a whopping $40 billion in deal value, the biggest in the tech industry this year. Just behind that was AMD grabbing fellow semi-conductor manufacturer Xilinx for $35 billion, while Salesforce’s purchase of communication software firm Slack Technologies hit upwards of nearly $28 billion.

Within gaming, the hottest deal was Microsoft’s $7.5 billion acquisition of Bethesda parent company ZeniMax. It’s an industry-shaking event, where future Bethesda output like Starfield and the next Elder Scrolls project could very well end up exclusive to Xbox platforms. Within China’s local streaming scene, Huya and DouYu have a $6 billion merger planned for mid-2021 (where the resulting entity will naturally be majority owned by Tencent). Then there’s Electronic Arts making a $1.2 billion offer for racing developer Codemasters, outbidding fellow American publisher Take-Two Interactive.

Swedish publisher EG7 announced the purchase of a few notable teams including Daybreak, Zynga is taking over smaller mobile developers plus Embracer Group (THQ Nordic) is buying.. well, literally dozens of development studios or smaller independent companies.

After a super active 2020, will the pace slow down next year? Will Sony or Nintendo partake? Let’s just say I don’t see consolidation going anywhere, anytime soon.

Social Media Politics & Government Regulation

It was an election year in the U.S., one of the most significant in recent history I’d say. Which means social media took center stage in terms of discourse and advertising. This led lead players like Facebook and Twitter in attempts to both earn integrity and stop the spread of misinformation by instituting practices such as removing bad accounts, moderating posts and comments plus flagging threads that had questionable claims. Others like YouTube took a less proactive approach, opting to react to political outcomes after the fact.

Then there’s the similar theme around the U.S. government’s Federal Communications Commission (FCC) and Section 230 law, which in the past has allowed social media and modern tech companies to essentially avoid accountability when it comes to the content produced on their platforms. This stemmed from Facebook and Twitter restricting a NY Post story on now President-Elect Joe Biden.

Now the question becomes, where will Section 230 and responsibility of social media companies go under a new administration? It sounds like Biden opposes the law, though it isn’t clear what will happen if it’s adjusted or even repealed. Would self-regulation be better? I don’t know if that’s an effective option, since it wholly depends on media companies acting against their own self-interest of maintaining freedom of speech and keeping active users. Yet there’s also the responsibility to keep platforms clean of lies. There may not be a perfect outcome.

Remote Work & Virtual Collaboration in Technology

In terms of general technology trends this past year, the ramp-ups in remote working, artificial intelligence and the movement towards automation all defined 2020. These are all areas expedited by how companies operate during a global pandemic, which challenged the traditional model of office work and manual processes.

For those companies with the capabilities, remote work increased during the early days of the pandemic in March and April. For those without, they had to put them in place. Quickly. There’s the initial challenge of getting basic tech to workers, maintaining security at home, collaborating virtually and balancing family life outside of the office.

Flexibility in workspace proved to be a key topic across the tech landscape. Back in July, Google made a major decision on virtual working: Employees have the option to work from home until July 2021. During October, Microsoft announced that employees with the option to do so can stay home permanently, as part of its focus on both location and workweek hours.

Among many other things that 2020 changed, where and how people work is one of the most significant. You might even be reading this while working in your home office or bedroom, getting ready for a video call or virtual meeting. It’s my thought that this will become the norm, the pandemic was merely a catalyst.

There we have it: The biggest trends of 2020 completed. Which ones caught your eye? Any others you’d point out? Check back to the megathread for more Year-in-Review content. Thanks for stopping by!

Sources: Andrew Neel (Photo), Bloomberg, GamesIndustry.Biz, Kotaku, Microsoft Blog, Newzoo, NPD Group, Sam Pak (Photo), Sensor Tower, Sony Interactive Entertainment, Ubisoft Entertainment, Xbox Wire.

-Dom