Two important notes: First, a general content warning that The Last of Us Part II deals with disturbing, violent subject matter. Second, I’ll be intentionally spoiling two major plot points, one of which happens early then another halfway. I believe it’s impossible to write a full critique without discussing them. There will be no spoilers for events after the second act. Oh, and of course the first game will be spoiled in full.

Please check back later if you’d rather not know about the story. It’s best to experience the game first, unless you are extremely curious in which case I appreciate you trusting me with these topics. On to the review (which now includes a new photo gallery by the end)!

From the Beginning

Just like The Last of Us Part II is a difficult game to play, this was a tough piece to write.

Because even considering its bleak setting, unyielding violence, dark worldview and pacing inconsistencies, the game is a masterpiece backed by premier storytelling, environment, direction, acting and technical achievement. It’s one of the most important releases this generation, if not ever, plus among the most intense, heartbreaking stories ever told in the medium that still has me reeling days after its end.

Part II is the direct sequel to 2013’s The Last of Us, a phenomenal experience in its own right and the first recent new title from Sony’s Naughty Dog studio amidst entries in the Uncharted series. This one is again a third-person action-survival game which picks up five years after main characters Joel and Ellie made their harrowing journey across country. They attempted to find the Fireflies in hopes that Ellie’s immunity from the Cordyceps virus could help with a vaccine, only for Joel to pull Ellie away after finding out she would have to die to uncover a cure.

What begins innocently enough in a settlement in Jackson County, Wyoming in Part II morphs into a savage revenge tale that will forever change characters and relationships to the bitter end.

Gruff, father figure Joel and now 19-year old Ellie have just settled into their respective lives in Jackson, where the bustling of people is a stark contrast to the loneliness of the prior game. Ellie’s grown up with friends, notably a new love interest named Dina and Dina’s former boyfriend Jesse, all of which patrol the surrounding areas hunting for infected to keep the community safe. It feels almost normal, with Jackson home to adults, children and animals doing their parts to survive the post-apocalypse landscape.

The player begins controlling Ellie on a patrol route alongside Dina, as the two exchange flirts and witticisms, ignoring their brutal reality. Even as Ellie inherits Joel’s caution of getting close to someone at the risk of getting hurt, it’s clear to see the beginnings of intimacy. Naturally feeling each other out. Which is part of the masterful setup and a common theme in the game. Characters are real, we get to know them through interactions, dialogue and journal entries.

What’s also evident from the start is how ridiculously talented Naughty Dog’s team is still at environmental work, character designs and perfection of subtleties that other studios might disregard. Snow falls gently from tree branches as the player bumps into them. Glass shatters with a smash as pieces fall naturally to the floor. Ellie’s gun silencer visually degrades the more she uses it. Limbs are strewn about when the pair fight their way through infected enemies. Each encounter or exploration section has its own examples, as if someone looked over every inch of the game to enhance it in a very specific way.

I keep thinking: It must take a considerable amount of effort to make animations look this effortless. So nuanced and smooth, approaching lifelike. Each precise movement taken into account. It must be painstaking. Unfortunately, Naughty Dog is a studio criticized for exceedingly tough work conditions with “crunch,” a term used to describe how many folks work long hours right up to release. My fear is that this is why the game’s tech is near unrivaled in the space. Still. I want to acknowledge the supreme talent, and there’s no place more evident than these areas.

Change of Perspective

It’s after Ellie and Dina share these special moments that the game cuts to a brand new character, an immensely important one: Abby. Athletic build and piercing gaze, she’s with a group of travelers right outside of Jackson. Hunting someone in the community. Her friend Owen tries to talk her out of a plan to hit an outpost to collect information, yet of course she departs anyway. The player takes control of this parallel story-line, rather than witnessing it through cutscenes, moving through the area this time as Abby. An early hint that the game isn’t what it seems.

Abby is soon overrun by infected, when suddenly we she meets two faces familiar to fans: Joel and his brother Tommy, out on patrol. The three barely escape, then rendezvous with Abby’s crew. All of which seem to know who Joel is. Before we know it, Abby’s shotgun shatters Joel’s kneecap and she’s picking up a golf club while towering over him. It’s the first of many gut-punches in the story, albeit telegraphed by the game’s marketing, seeing a beloved character on the flip side of torture. (Something he’s done countless times, as alluded in The Last of Us.)

After Ellie hears the shot, she arrives just in time to see Abby’s striking blow on Joel. He’s gone. Screaming and frantic, she vows to hunt them all down. The irony is Abby and friends spare Ellie’s life, along with Tommy’s, because they found their target. They achieved their goal.

Then Ellie’s warpath begins.

Part II moves to follow Ellie and Dina on their attempt to find Tommy, who is also seeking revenge for his brother’s murder, and hunt down each member of Abby’s team. These people are based in Seattle as part of the Washington Liberation Front (WLF), a paramilitary organization controlling the city. The “Wolves.” These enemies are more specific than the generic hunters seen before, they use flanking tactics and are geared up for serious battle. They use dogs to sniff out the player, they call out to each other and scream in agony when a friend is found dead. It’s the kind of touch that somehow works, mainly because it’s used sparingly enough to not be redundant.

In one of the game’s highlights, the pair happen upon an open space area early in Seattle. The point is to find gas in order to kick off a generator that will open a door, yet there’s also optional buildings to find. One has a new weapon. Another an upgrade item. There’s puzzles with ladders or ropes, traversing vertically unlike the first game. It’s authentic because it feels like the characters would do this while stalking their prey, they wouldn’t know where the heck to go without context clues.

This sequence proves how scavenging is as good as ever. One of my favorite parts, scouring for written notes, hidden items or crafting parts. I’ve always said that reward structure is key in gaming. Part II certainly knows how to reward a player for spending time checking side areas and optional spots. Even if it’s not something tangible like an item, which it usually is, Naughty Dog showcases dazzling artwork or environmental design that bolsters the experience. The stories we learn indirectly from world items are just as significant as from dialogue or cut scenes. There’s more reward for exploring than simply the material.

What’s also evident from the start is how ridiculously talented Naughty Dog’s team is still at environmental work, character designs and perfection of subtleties that other studios might disregard.

Beyond this, after run-ins with the Wolves and a new faction called the Seraphites, rendezvousing with Jesse (who sneaked out of Jackson to help Ellie and Dina) and finding shelter in a theater, there comes a point where the game telegraphs a show-down. The culmination of our efforts!

It’s not, of course. The screen goes black, and reveals its master plan.

It begins again, this time playing as Abby.

This here is the game’s main transformation, why its structure is so effective. What starts as a seemingly traditional linear narrative turns into the story of two women, both determined for vengeance, yet unclear which is truly the antagonist. Are both of them? Neither?

What follows is the foundation of Abby’s backstory starting with a flashback that lays the groundwork for why she sought vengeance on Joel. It’s a subversion of the highest degree, that moment where the player steps into the shoes of the exact person we think is the villain. I hate Abby in the first act. In the next, I become her. By the end, I respect her.

While the original game progressed through seasons, the sequel is told mainly only a few days. We see the same segments in time from Abby’s perspective right after Ellie’s. At first, I admittedly didn’t like this. The pacing felt off and I found it jarring. We had seen the climax, then returned to way before that moment.

The more I played as Abby, learned about her motivations and histories, saw her life in the WLF alongside the people she cares about, it’s reinforced that every person has their own reasons. I didn’t have to despise her. There’s never one side to a story, quite literally, despite what the game first presents. Her and lifelong friend Owen are figuring out their feelings. Abby’s family history is tragic. She isn’t only the psychotic torturer as depicted early in the game. Yet the irony is that’s still a part of her, and her friends view her differently from that moment forward.

Here’s another gut-punch: She may even be justified in killing Joel.

Abby’s personality traits are bolstered by the introduction of new characters. The WLF is currently at war with a group called the Seraphites, a religious sect dubbed the Scars by their opposition because of their initiation process whereby they cut the face of new members. These people are tight-knit, devout and prone to violence in the name of their prophet.

At a critical turning point, Abby is captured by the Seraphites then left to hang. She’s saved by young Lev, who is really there for his sister Yara, both of which are former Seraphites themselves. The three escape and move to tend to Yara’s wounds. They can’t do so without help. This is when Abby seeks out Owen at his aquarium sanctuary. The aforementioned Mel, a medic in the WLF and Owen’s current lover, needs supplies to amputate Yara’s arm. Abby is AWOL from the WLF yet still willing to risk everything to travel with Lev to the hospital, an act of selflessness to return the favor for him saving her life.

Reality is Cyclical

It’s here that both ends of her spectrum come into focus: She’s been training for years to get payback, then applies this “by any means” rationale to her friends as well. She will always be both of these things now, and her relationships shift accordingly.

The unending cycle of violence caused by seeking revenge is obviously a strong theme, yet just the beginning in Part II. It’s not just about the ridiculous lengths that someone will go to achieve vengeance, it’s how much is that person willing to sacrifice in order to do so? Not just mentally. Tangible sacrifices like friendships and loved ones who may never look at you the same, even if they are part of the reason for the supposed justice. Payback has its costs, many of which are invaluable.

Without going too much further on individual story beats, as if it wasn’t obvious, so much of Part II is relationships. Forging new ones and losing others. Characters growing, struggling, fighting, protecting and risking life for each other. Dina and Ellie. Both of them with Jesse and Tommy. Abby and Owen. Owen and another WLF member Mel. Abby, Yara and Lev. Abby’s friends. Humans navigating the ruthless post-apocalyptic world.

There’s also sub-themes on the difficulties of post-traumatic stress syndrome, a character dealing with gender identity and stern religious beliefs infringing on personal choices. The concept that we can’t change what someone else has done. We can only control how we react to it.

Contributing to the effectiveness of the story and character moments is the incredibly talented cast of actors, comparable to a big budget movie. Troy Baker and Ashley Johnson are back as Joel and Ellie respectively, while newcomer to the series but industry veteran Laura Bailey slays, figuratively and literally, as Abby. Two Westworld alums Shannon Woodward (Dina) and Jeffrey Wright (WLF leader Isaac) plus video game voice actor Ashly Burch (Mel) all star. A truly stand-out role is Lev, acted by Ian Alexander from Netflix’s show The OA.

Combine this casting with Naughty Dog’s technology capabilities, I was awestruck. Dumbfounded that it was even feasible. Facial animations and character interactivity are unlike anything I’ve ever seen. The sheer technical mastery displayed is near unrivaled, whether it’s spectacle in the action sequences or specific in the intimate moments. The type of game that should, and will, be studied.

Then there’s the topic of representation, which I’d like to specifically shout out. The audience learned in The Last of Us: Left Behind expansion that Ellie is queer, which obviously continues here and is even more prominent in her blossoming attraction to Dina. Then, one of the new characters here is transgender and refuses to be controlled by a bigoted religion. While it’s part of what drives their motivations, it doesn’t need to be anything more than normal to the characters. The more representation in mainstream games, the better. Especially in this way.

One of the game’s goals is showing how grief can be all-consuming. It blinds us to logic. Yet people still have the capacity for mercy, regardless of how many times they have sinned before.

As tough as it is, since I could talk about narrative and characters all day, I’d like to move past story themes into other topics that round out this memorable experience.

Naturally, Part II builds on the mechanics, systems and enemy variety of the original. It’s not revolutionary in the third-person stealth action space, yet the improvements are meaningful especially when it comes to the dynamics of combat with Ellie and Abby having more rounded skill-sets than the burly Joel.

Weapons are traditional, mostly standard firearm and bow archetypes, plus improvised explosives like stun bombs and molotov cocktails made by characters scraping together supplies in true end-of-the-world fashion. A new favorite of mine is the trap mine, a proximity device which Ellie can place on the ground. I used it to both protect areas from flanking enemies or strategically cover a specific spot in the path of their patrol.

The cadence is familiar. Scavenging for supplies, crafting to gear up for a fight, sneaking around picking off enemies individually then scrambling when it all goes wrong. Both playable women are athletic and maneuverable, they can jump and go prone, which are way more substantial than they first seem. There’s the added element of new companions as well, similar to Ellie supporting Joel in the first. Character AI is helpful and will make their own moves, even help the player out of a jam.

The three main enemies are of course the infected, then human groups WLF and Seraphites. Certain infected have mutated into new types, namely the gas-cloud bursting Shamblers and others that blend more into the environment, which makes even facing a small group more demanding. Both groups of humans use call-outs and attack strategies, the WLF being more militaristic as Seraphites using creepy whistles to communicate. The WLF even uses dogs, which will guide their owners according to the player’s scent. This requires a tactical approach, especially on a harder difficulty. Finally, we even see certain major combat moments that align more with traditional boss fights.

There are spots where these myriad foes are in the same space, so the player can lure one into fighting another. A move of which I took full advantage, if not just to see the results. These are all effective in making encounters feel unique, even if in reality they aren’t. I’ll say there are some stretches where it feels like there’s maybe one or two more fights than needed, which slows pacing especially for those more akin to stealth tactics.

Speaking of, total stealth seems viable throughout the game. Part II provides the tools, like bows, silencers, bottles and improved take down abilities. There isn’t some mandate that each area must be clear before moving on to the next, which is great to have as an option.

For those more interested in fighting it out, combat is way more flexible than the first game even if it’s still not the most memorable feature. Ellie and Abby are more malleable and adaptable to their situations. Scavenging during fights. Dodging, an excellent new mechanic especially in up-close fights. Lying prone. Crawling under vehicles. Jumping over obstacles. Even running away as a last resort.

I’d like to specifically call out the melee combat, which is exceptionally crunchy and brutal in its feedback. Whether hand-to-hand or with melee weapons, it’s among the most effective and viscerally painful close quarters fighting I’ve felt in games. Naughty Dog made it somehow both satisfying and sickening, partially through the sounds of enemies struggling to survive.

Now, this may sound predictable. A lot of it is. Then there’s times where it subverts expectations, even within its more predictable framework. Quiet moments are interrupted by hidden foes. The player must defend oneself when least expected. Scares during seemingly calmer moments. Long stretches without any enemies, a foreboding dread that lingers between character conversations. This heightened the tension, proving that there’s really no safety in this reality.

Since it’s a video game in 2020, Part II features upgrades to be found and skills to be opened. What’s cool is both characters have their own weapon sets and skill trees, not to mention collectibles, all of which operate independently. Workbenches allow for weapon enhancements via parts collected in the world, a callback to The Last of Us. Animations are slick as Ellie attaches a new part then wipes down her rifle, though for the most part, this is all standard.

The system with the smartest implementation is ability upgrades. This time around, it’s all based on training manuals that the player must find throughout the world. Each manual starts a new skill tree, and there are a number of them for each main character: Crafting, Stealth, Precision, Explosives and the like. Every upgrade requires Supplements, a resource found by scouring mainly medical buildings or bathrooms.

This again goes back to my statement on rewarding players for their time and curiosity, an essential part of any great game. I don’t think it’s possible to fully unlock each path in a single play-through, I unlocked most but not all on each character, so it’s a meaningful choice each time. Would you rather be sneaky or guns blazing, if you can’t be both? Between this, supplies and rounding out collectible sets, the game makes exploring every area its own journey.

Look Towards the Light

Consistent with the best stressful horror experience, Part II isn’t all about tense stealth sections or intense combat sequences. What sets it apart is Naughty Dog successfully inserts levity to break up the sheer brutality of it all. Most notably via flashbacks, mini-games and character moments.

Honestly, its best moments are unexpected so I won’t go into much detail. Sprinkled throughout the main campaign are flashbacks to earlier times for both Ellie and Abby, featuring Joel and Abby’s family plus Owen respectively. With a museum and aquarium being the backdrop to some of the best interactions, we learn even more about relationships than we could possibly through dialogue or texts. Many of these lead directly to the present day situation.

There’s also quiet times during the story itself where the world seems to disappear except for those on screen. Ellie and Dina early on, Ellie and Jesse while they look for Tommy, Abby and Owen various times as the writers try to convey their complicated history, then Abby, Yara and Lev settling in after their big escape. The foundation of player knowledge is built just as much on these as during the action, bolstered of course by the sensational performances and design technology.

A common thread is how Joel teaches Ellie to play guitar, which was hinted in the first game towards the end of their trek. In Part II, Ellie is now a proficient strummer so Naughty Dog adds a mini-game with real chords and the ability to practice whenever the instrument is close by. This blends seamlessly with the game’s music again crafted by composer Gustavo Santaolalla, leveraging plucked string melodies, dramatic build-ups and even renditions of one-time popular songs that act as main themes for certain characters.

There’s new puzzle type sections, as opposed to the plodding ladder or dreaded wooden pallet variety in The Last of Us. Many of them center on rope throwing, swinging or climbing which is somehow way more fun than it has any right to be. Plus, of the utmost importance: There are multiple times where the player can pet or play with a dog. I counted three, including two where fetch is totally an option. Game of the Year material level of pooch interaction.

This downtime is crucial. A game as bleak and relentless would be totally overwhelming if not for the opportunities to catch one’s breath. It’s also Naughty Dog’s craftsmanship on full showcase, the detail of the guitar strings or the intensity of someone’s stare. I can’t oversell how much detail is present, making these moments as warm and real as possible.

In terms of user experience, I commend the studio for its efforts on options and accessibility innovations. As written as part of its product page, Part II features more than 60 different options related to accessibility. It’s the best set of options I’ve ever seen. This covers areas like color modes, subtitles, full control mapping, button presses, assistance capabilities, visual aids, audio cues, motion sickness and help with navigating the play space. It took me a while to tweak these to my liking, which is how it should be. Anything that allows more people to enjoy it.

One feature in particular that I found useful is High Contrast Display, which simplifies the entire screen and highlights certain items in the world like players and collectibles while the background stays as plain as possible. I swapped to it occasionally to help locate a collectible or see what door I should open, so I can imagine how amazing it must be for someone who is color blind. It’s incredible.

I’m a big fan of minimalism in user interface design, so Part II is generally great in that regard. It has a simple heads-up display (HUD), which blends into the background unless in active combat or the player really wants to see it more. Essential for immersion, though there’s also the flexibility to make it larger and more prominent if that helps one enjoy the game.

On the performance and visual side, the game looks awe-inspiring albeit capped at 30 frames-per-second unfortunately. I never noticed any hitching or slowness playing on PlayStation 4 Pro, as it should be with that sort of restriction. Lighting is mind-blowing, especially as it reacts with foliage and grass. Snowy parts showcase both lighting and environmental reactions. And I’ve already gone on about character models, which are best-in-class. The least impressive part visually is probably the water areas, underwhelming and murky. No one’s perfect, after all.

The sheer number of areas and different environments is staggering. Even though all of them take place in a handful of cities, each is unique enough to stand out. The community feel of Jackson, the civil war torn Seattle plus multiple bespoke flashback sequences.

Oh. And its photo mode is great. In a new feature for this review, I’ve added a photo gallery with select shots. Highly recommend seeing for yourself!

It’s not just about the ridiculous lengths that someone will go to achieve vengeance, it’s how much is that person willing to sacrifice in order to do so? Payback has its costs, many of which are invaluable.

Now, even a masterpiece isn’t perfect. Part II is no different. I’d still argue its imperfections detract less from the final product than other titles.

There’s a couple instances of uneven pacing, namely the shift into Abby’s portion which signals the start of the second act. It comes after that false kind of climax, a restart when the race felt like it was just getting good. Because Naughty Dog is establishing her identity plus the personalities of the ones around her and their way of life, giving insight into the WLF as more than enemies, it takes build-up.

Combine this with the flashbacks and time shifts, it can be confusing at first. Once the game returns to “Seattle Day One,” the same time frame as when Ellie starts to seek out Abby, I found my bearings. This manipulation is a tactic by the designers to dole out information on their terms, slowly revealing not just Abby’s backstory but also how Joel and Ellie progressed once they moved into Jackson, which was anything but a traditional father-daughter dynamic.

It’s not a short game by any means, especially for a single-player narrative experience. My campaign clocked in at nearly 32 hours. I’m a notoriously slow and meticulous player, looking for side areas and collectibles as much as I can. There’s no doubt it can be finished in 20 hours if mainlining the path. I wouldn’t advise that, and instead say deal with the pacing inconsistencies because the exploration is totally worth it.

It Was for Everything

Part II is intentionally dark. It can be disgusting. An unfathomable cycle of violence, notably moments that are forced rather than driven by player choice. I’ve heard criticisms it’s a borderline murder fantasy. I’d combat that by saying while it’s dark, the player has the option for stealth or escape. Plus, there’s the lighter moments I’ve spoken about that balance the persistent misery.

Briefly about the interpretation of key story beats and the ending, I left satisfied. I understand why the characters made their choices during the conclusion, especially Abby after getting to know her. I can only talk about it from my perspective, I thought Naughty Dog’s direction was wholly effective and justified.

The Last of Us Part II is difficult. Not in its challenge, in that way where I want to look away or don’t want to press the button because I know the outcome is brutal. It’s foreboding. Unforgiving. Disturbing. This is exactly what makes it brilliant. It doesn’t have to be fun or a distraction, games should be much more. Seeing someone’s descent, always hoping there’s the possibility of atonement.

Naughty Dog proves yet again why it’s one of the most respected studios in gaming, the level of polish and detail in Part II is near unbelievable. The team improved on weaker aspects of the first game such as combat mechanics while maintaining the survival and scavenging, the side stories and collectibles, the crafting and upgrades plus the narrative strength that defined it.

One of the game’s goals is showing how grief can be all-consuming. It blinds us to logic. Yet people still have the capacity for mercy, regardless of how many times they have sinned before.

Where the first was fighting infected and finding hope in desolation, then doing anything for the ones you love even if it means dooming others, the sequel is about the duality of humanity at its most desperate and broken. Some seek retaliation that they will never find. Others pull together with those closest to them, finding redemption in that togetherness. Many do both.

It can’t all be for nothing. It wasn’t, no matter how much it feels that way. Everything matters, especially the hurt. It’s the only way that we can appreciate the small, fleeting fragments of compassion.

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Title: The Last of Us Part II

Release Date: June 19, 2020

Developer: Naughty Dog

Publisher: Sony Interactive Entertainment

Platforms: PlayStation 4

Recommendation: If calling a game a “masterpiece” isn’t recommendation enough, I don’t know what is. The Last of Us Part II is an outright essential game, which will be remembered as such in future generations. It’s already hit 4 million copies sold within three days, the fastest-selling PlayStation 4 exclusive ever.

Sources: PlayStation Blog, Sony Interactive Entertainment, Screenshots on PlayStation 4 Pro.

-Dom